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Welcome to Tvdeal.in! Currently, we ship only to Gujarat & Maharashtra. For deliveries to other locations, please contact us before placing your order.

Terms & Conditions

1. Acknowledgment & Order Cancellation

  • Users should retain the acknowledgment and reference number for future communications.

  • Free gifts must be returned in original packaging if the associated product order is canceled.

  • Pay-on-Delivery orders can be canceled before dispatch. Once delivered, they are only eligible for replacement in case of defects.

  • Refunds for Pay-on-Delivery orders will be processed via cheque or returned to the original payment method.

  • The Company reserves the right to refuse or cancel orders due to pricing errors or other inaccuracies.

2. Exchange & Replacement

  • Defective products can be exchanged or replaced within 24 hours of delivery or installation.

  • Users must return products in original condition with all accessories and packaging.

  • Store returns are not accepted; returns must be processed through the website.

  • After delivery, defects will be serviced as per the manufacturer’s warranty.

3. Payment Terms

  • Users must use their own valid credit/debit cards or online banking accounts.

  • EMI options are provided by banks and are subject to their terms.

  • The Company is not responsible for declined transactions or exceeding credit limits.

  • Transactions suspected of fraud may be canceled or delayed, and fraudulent cases will be reported.

4. Cash-on-Delivery (COD) Orders

  • Users must select "Cash-on-Delivery" at checkout.

  • Payment can be made via cash or bank transfer at delivery (no card payments accepted on delivery).

  • Orders will be shipped after verification and confirmation.

  • Delivery addresses must be within the courier service network.

5. Refund Policy

  • Refunds depend on product availability and user preference.

  • Order cancellations before delivery will incur a 5% deduction plus applicable taxes.

  • Refunds will be processed within 7 working days to the original payment method.

  • Interest fees on EMI transactions are subject to the issuing bank’s policies.

6. Delivery & Logistics

  • Orders are shipped within 7 working days, subject to availability.

  • Multiple products in a single order may be shipped separately.

  • The Company is not responsible for shipping delays due to unforeseen circumstances.

7. Force Majeure

  • The Company is not liable for delays or failures due to unforeseen events like natural disasters, strikes, government actions, or website disruptions.

8. Warranty & Liability Disclaimer

  • Free gifts do not come with any warranty.

  • The Company is not responsible for third-party website content or transaction issues.

  • The Company does not guarantee confidentiality of transmissions through the website but follows data protection policies.

  • Product warranties are subject to manufacturer terms.

9. Policy Changes

  • The Company reserves the right to modify these Terms & Conditions without prior notice.

  • Continued use of the website implies acceptance of any revised terms.

For further details, please contact us.