Terms & Conditions
1. Acknowledgment & Order Cancellation
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Users should retain the acknowledgment and reference number for future communications.
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Free gifts must be returned in original packaging if the associated product order is canceled.
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Pay-on-Delivery orders can be canceled before dispatch. Once delivered, they are only eligible for replacement in case of defects.
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Refunds for Pay-on-Delivery orders will be processed via cheque or returned to the original payment method.
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The Company reserves the right to refuse or cancel orders due to pricing errors or other inaccuracies.
2. Exchange & Replacement
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Defective products can be exchanged or replaced within 24 hours of delivery or installation.
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Users must return products in original condition with all accessories and packaging.
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Store returns are not accepted; returns must be processed through the website.
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After delivery, defects will be serviced as per the manufacturer’s warranty.
3. Payment Terms
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Users must use their own valid credit/debit cards or online banking accounts.
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EMI options are provided by banks and are subject to their terms.
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The Company is not responsible for declined transactions or exceeding credit limits.
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Transactions suspected of fraud may be canceled or delayed, and fraudulent cases will be reported.
4. Cash-on-Delivery (COD) Orders
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Users must select "Cash-on-Delivery" at checkout.
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Payment can be made via cash or bank transfer at delivery (no card payments accepted on delivery).
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Orders will be shipped after verification and confirmation.
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Delivery addresses must be within the courier service network.
5. Refund Policy
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Refunds depend on product availability and user preference.
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Order cancellations before delivery will incur a 5% deduction plus applicable taxes.
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Refunds will be processed within 7 working days to the original payment method.
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Interest fees on EMI transactions are subject to the issuing bank’s policies.
6. Delivery & Logistics
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Orders are shipped within 7 working days, subject to availability.
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Multiple products in a single order may be shipped separately.
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The Company is not responsible for shipping delays due to unforeseen circumstances.
7. Force Majeure
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The Company is not liable for delays or failures due to unforeseen events like natural disasters, strikes, government actions, or website disruptions.
8. Warranty & Liability Disclaimer
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Free gifts do not come with any warranty.
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The Company is not responsible for third-party website content or transaction issues.
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The Company does not guarantee confidentiality of transmissions through the website but follows data protection policies.
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Product warranties are subject to manufacturer terms.
9. Policy Changes
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The Company reserves the right to modify these Terms & Conditions without prior notice.
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Continued use of the website implies acceptance of any revised terms.
For further details, please contact us.